About Us

Bay-O-Wolf Corporation was founded by J.A. Michal in the year 2000. J.A. Michal after years of training at the college and professional levels was tired of seeing the student not get what they needed out of IT and business based, Instructor-led training. Training needs to fit individuals, small and medium business, as well as the big corporations. Her compassion for the student was the vision and basis of this business.

The Bay-O-Wolf philosophy is that a student comes to learn specifics, they need the right mix of education and mentoring to achieve this, and Bay-O-Wolf supplies the whole package! Whether our courses are in-person or virtual, our trainers have the knowledge and resources at their fingertips to provide the highest quality of knowledge transfer possible.

Bay-O-Wolf courses are created by individuals who have life experience and focus on the NTK (Need To Know) as well as giving real life correlations for full comprehension. We make sure you can pass any certification test, but ensure that the NTK comes first, for without it, the certification means nothing.

As the company has expanded over the years, we now also offer the following great services!

  •         Consulting on ITIL®V3 Process documentation (Development, Workshops, Mentoring Programs)
  •         Service Desk (Development, Training, Workshops, Mentoring Programs)
  •         Business Analytical consulting as well as Workshops, Mentoring Programs
  •         Customized Course Creation for Organizations of any size
  •         Specialty training for Seniors

Bay-O-Wolf excels in ITIL®(Information Technology Infrastructure Library) Version 3 training and consulting, utilizing only ITIL®V3 Experts. The company also trains the following courses:

 ITIL®V3 Overview  Network+  Project+  Technical Writing
 ITIL®V3 Foundation  Service Desk  Visio 2000-2010  How to Get Good Requirements
 RCA (Release, Control & Validation)  Microsoft Office  Project 2000-2010  How to setup a Document Repository
 SO (Service Operation)  Adobe Products    Communications Training